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Job Opportunities

We get lots of job offers in our collective inbox. Obviously we can't take advantage of all of them, and most contain an invitation to pass the opportunity around, so that's what this page is for. Feel free to do the same. If you or somebody you know manage to land one of these, tell us about it!

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Current Articles | Categories | Search | Syndication

Saturday, December 15, 2007
Service Delivery Manager
By Jason Williscroft @ 2:19 AM :: 7805 Views :: 0 Comments :: Article Rating :: Project Management, Product Management, Internet, Microsoft Office
 

Description:

Service Delivery Manager supporting key Global Stock Plans Services (GSPS) Web & IVR channels
 
OPPORTUNITY:

This is an exciting opportunity for an individual to lead this dynamic team within Global Stock Plans technology.
 
The individual will be responsible for overall ownership of the suite of web sites (Benefit Access, Corporate benefit Access) – an industry leading web offering. Supporting around 4 million users with millions of hits every day this platform is a critical part of the Global Stock Plans business Additionally the individual will be responsible for the Integrated Voice Response (IVR) system – another key part of our participant channel.
 
The team is comprised of around 50 people including a significant amount of off-shore resources
 
The individual will work closely with the business, relationship management and the various delivery organizations within the firm to deliver technology solutions to support the business. This person will be responsible for partnering with the business and sector level groups to drive out the GSPS web strategy.

RESPONSIBILITIES:

  • Overall ownership of the web & IVR experience for GSPS
  • Woks closely with business partners to understand near-term and longer-term needs and goals and align a technology strategy to support them
  • Utilize off-shore vendors to provide the best solution at the best rate
  • Recruit and grow a world class technology team
  • Serve as a primary point of contact for senior business management
  • Escalation of production issues
  • Engagement level oversight of large scale and cross-system initiatives, engaging the right technology and business partners

TECHNICAL SKILLS:

  • Experienced in delivering world-class web experiences
  • Experienced in leading edge web technologies/processes
  • Proficient in Microsoft Office applications and Project Management.
  • Understanding of the firm's internal systems is an advantage.
  • High-level knowledge of distributed applications, relational databases and architecture

NON-TECHNICAL SKILLS:

  • Knowledge of financial services industry is a must. Wealth Management preferred and Equity Compensation/Stock Plans is highly desired.
  • Shows impressive initiative.
  • Able to communicate with senior management and clients
  • Ability to drive out and execute a technology strategy
  • Fiscal management skills
  • Ability to recruit and lead.
  • Experience managing remote resources
  • Must possess strong analytical, oral and written communication, interpersonal and time management skills.
  • Ability to clearly convey ideas in meetings as well as in written documentation.
  • Ability to work with all levels of management in business and technology.

If you are qualified, available, interested, or are planning to make a change, please send me an e-mail and include a daytime phone number so I can reach you.  In considering candidates, time is of the essence, so please respond ASAP.  Thank you.

Sincerely yours,

Ilya Kushner
Algomod Technologies Corp.
ilya.kushner@algomod.com

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